Terms of Service
The rules and guidelines that govern your use of the VitalPulse platform.
Last updated: 2026. By creating a VitalPulse account, you agree to the terms below.
1. What VitalPulse is — and isn't
VitalPulse is a coordination tool that connects blood donors with hospitals and helps hospitals track blood requests and inventory. VitalPulse is not a medical provider. It does not perform blood collection, laboratory testing, or transfusions, and it does not replace a hospital's own clinical judgment or safety procedures. Every hospital using VitalPulse remains responsible for its own medical screening, blood testing, and transfusion decisions, regardless of what status the app shows.
2. Accuracy of information
Donors are responsible for answering health-screening questions and providing account details honestly. Blood type entered at signup is self-reported and is clearly labeled as such until a hospital lab-confirms it. Hospitals are responsible for independently verifying a donor's blood type before any transfusion — VitalPulse's records are a coordination aid, not a substitute for a hospital's own testing.
3. Hospital verification
Hospital accounts are reviewed before being marked verified and visible to donors. VitalPulse does not guarantee that every listed hospital is licensed or currently in good standing — administrators may suspend or reject any account found to be misrepresenting itself.
4. No guarantee of donor availability
VitalPulse notifies compatible donors of a request but cannot guarantee that a donor will respond, accept, or arrive. Hospitals and requesters should treat VitalPulse as one tool among their normal emergency-response procedures, not a sole point of failure.
5. SMS/WhatsApp messages
Where VitalPulse offers to send an SMS or WhatsApp message on your behalf, this opens your own device's messaging app with a pre-filled message — VitalPulse does not guarantee delivery and is not a telecom provider.
6. Account conduct
Accounts must not be used to submit false blood requests, misrepresent a hospital's identity or licensing status, or repeatedly abuse the platform. Administrators may suspend accounts found to violate this.
7. Changes
These terms may be updated as VitalPulse evolves. Material changes will be reflected here with an updated date.
8. Contact
Questions about these terms: info@vitalpulse237.com